Social Media Strategy

Cancellation Policy

1830 Tribe: 1-to-1 Mentorship Policy 1. Programme Overview The 1-to-1 Mentorship Programme provides personalised guidance and support for international students and young professionals navigating careers, sponsorship pathways, creative industries, and life in the UK. 2. Payments & Booking • Mentorship plans must be paid in advance unless otherwise agreed. • Sessions are subject to mentor availability. • Plans are non-transferable and only valid for the person who booked them. 3. Rescheduling & Cancellations • Sessions can be rescheduled with at least 24 hours’ notice. • Missed sessions or cancellations within 24 hours may be counted as completed. • Repeated late cancellations may result in termination of mentorship. 4. Refund Policy • If no sessions have taken place, a full refund may be considered. • Once sessions begin, completed sessions will be deducted at the standard single-session rate. • Onboarding, admin, and preparation time may also be deducted where applicable. • No refunds will be granted after more than 50% of the plan has been completed. All refund requests must be made in writing to business@1830crew.com 5. Mentorship Scope Mentorship provides guidance, accountability, and educational support. It does not guarantee employment, sponsorship, visa outcomes, internships, business success, or financial results. 6. Conduct All communication must remain respectful and professional. Abusive, discriminatory, or inappropriate behaviour may result in termination without refund. 7. Confidentiality & Resources Information shared will be treated confidentially unless disclosure is legally required or there are safeguarding concerns. All resources remain the intellectual property of 1830 Tribe and must not be copied, shared, resold, or redistributed without permission. 8. Agreement By booking mentorship, you confirm that you have read, understood, and agreed to this policy.